It should be noted that other similar hotels in the same part of town do not treat their guests in this manner. This is a charming old hotel, but their behavior made my stay unpleasant. The gate would not be opened for me to leave until they had their inspection.

They would not let me leave the property until they sent someone to inspect my room, and then they lied and said this is done to make sure I did not forget anything. When my friend came by to have a drink, they demanded his ID before they would let him in, called me on the room phone to let him in, and they insisted he wear a hospital type bracelet. Management is now requiring all guests AND their visitors to wear an arm bracelet. Negatives: The room rate has increased by $750MX in one month. The location is in a great part of the city with many dining options nearby. The restaurant has good food and is reasonably priced. Located on the famed Reforma Avenue, our 5 star hotel in Mexico City belongs to the Zona Rosa district, steps from exceptional shopping, restaurants, and nightlife. Positives: The hotel is old and showing signs of age, but it is clean and well kept up. Begin your adventure upon entering Sheraton Mexico City Maria Isabel Hotel.

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