If a Mac feature still doesn't work after updating the Windows support software, search for your symptom on the Apple support website or Microsoft support website.

Make sure that your Mac meets the system requirements to install Windows using Boot Camp.

If the assistant says that it can't download the software because of a network problem, make sure that your Mac is connected to the Internet.

Disconnect and reconnect the drive, then click Continue.

If the assistant doesn't see your USB flash drive, click Go Back and make sure that the drive is connected directly to the USB port on your Mac-not to a display, hub, or keyboard.

If the assistant says that the Windows support software could not be saved to the selected drive, or that the USB flash drive can't be used, make sure that your USB flash drive has a storage capacity of at least 16GB and is formatted correctly.

If you can't download or save the Windows support software: If your Mac has an AMD video card and is having graphics issues in Windows, you might need to update your AMD graphics drivers instead.

Your Mac starts up to a black or blue screen after you install Windows.

You get a message that your PC has a driver or service that isn't ready for this version of Windows.

You get an alert that Apple Software Update has stopped working.

You have issues with Bluetooth or Wi-Fi in Windows.You can't adjust the brightness of your built-in display in Windows.One or more screen resolutions are unavailable for your display in Windows.The built-in microphone or camera of your Mac isn't recognized in Windows.You don't hear audio from the built-in speakers of your Mac in Windows.Your Apple mouse, trackpad, or keyboard isn't working in Windows.įorce Touch isn't designed to work in Windows.When you install Microsoft Windows on your Mac, Boot Camp Assistant automatically opens the Boot Camp installer, which installs the latest Windows support software (drivers). If that doesn't happen, or you experience any of the following issues while using Windows on your Mac, follow the steps in this article. Boot Camp requires a Mac with an Intel processor.

Support and recovery assistant download